TERMS & CONDITIONS

Equalise Ltd
Last updated: 10/12/2025

1. Introduction

Welcome to Equalise Ltd (“Equalise”, “we”, “us”, “our”).
These Terms & Conditions (“Terms”) govern your use of our website, services, assessments, programmes, content and materials (together, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

2. About Us

Equalise Ltd is a UK-registered company delivering workplace wellbeing programmes and Healthy Schools initiatives.

Company Name: Equalise Ltd
Address: 45 Fitzroy St, London, W1T 6EB
Email: lh@equalise.life

3. Use of Our Website and Services

You agree to use our website and Services only for lawful purposes and in accordance with these Terms. You must not:

• Misuse or interfere with the website
• Attempt to gain unauthorised access to systems or data
• Use the website for fraudulent or harmful activity
• Reverse-engineer or copy any part of the website or its content

We may suspend or restrict access if you breach these Terms.

4. Programme Delivery

Equalise delivers wellbeing and performance assessments, reports and insights to workplaces, schools, community groups and corporate funders.

We will:

• Provide Services with reasonable skill and care
• Deliver assessments and reports as agreed with the client
• Provide qualified practitioners where required
• Follow safeguarding, data protection and professional standards

Clients agree to:

• Provide accurate information needed to deliver the Services
• Ensure participants (adults or pupils) have appropriate consent
• Ensure Safe Access and Duty of Care in school or workplace settings
• Not misuse, copy or distribute our materials without permission

5. Client Responsibilities (Schools & Corporates)

Clients are responsible for:

• Ensuring appropriate consent is obtained for all participants
• Informing Equalise of safeguarding or medical considerations relevant to delivery
• Providing a safe working environment for Equalise staff
• Ensuring authorised personnel receive reports and insights
• Notifying Equalise of changes that may affect delivery

Equalise is not responsible for client decisions made based on insights, recommendations or reports.

6. Safeguarding

Equalise maintains strict safeguarding policies.

We:

• Require all practitioners working with young people to hold valid DBS checks
• Follow school safeguarding procedures and statutory guidance
• Report safeguarding concerns to the designated school lead immediately

Safeguarding overrides confidentiality where risk is identified.

7. Data Protection

Equalise complies with the UK GDPR and Data Protection Act 2018.

Key points:

• We only collect data necessary to deliver our Services
• We apply encryption, access controls and secure storage
• We do not sell personal data
• We only share data with authorised school or corporate contacts
• Participants may exercise GDPR rights at any time

See our Privacy Policy and Data Protection & Safeguarding Policy for full details.

8. Intellectual Property

All content, materials, designs, methodologies, algorithms, branding, reports and software tools produced or used by Equalise remain the intellectual property of Equalise Ltd, unless explicitly agreed otherwise in writing.

Clients may use reports internally but must not:

• Copy, resell or redistribute materials
• Reverse-engineer or extract proprietary methods
• Use Equalise branding without permission

9. Fees, Payment & Cancellations

Fees and payment terms are set out in the client’s proposal or agreement.

Unless otherwise agreed:

• Invoices must be paid within 30 days
• Late payments may incur interest under the Late Payment of Commercial Debts Act
• Cancellation of on-site delivery within 14 days may be chargeable
• Travel, accommodation or equipment hire costs (if applicable) will be invoiced as agreed

Equalise reserves the right to suspend delivery for overdue accounts.

10. Limitation of Liability

Equalise provides wellbeing insights and recommendations but does not provide medical advice or diagnostic services.

To the fullest extent permitted by law:

• We are not liable for decisions made by clients based on our insights
• We do not accept liability for indirect, incidental or consequential losses
• Our total liability for any claim related to the Services is limited to the total fees paid for those Services

Nothing in these Terms limits liability for death, personal injury, fraud or statutory rights.

11. Third-Party Links & Integrations

Our website or Services may contain links to third-party platforms or tools. Equalise is not responsible for:

• The content of third-party websites
• Compliance or privacy practices of third parties
• Losses arising from use of third-party services

Users should review the terms of any external service individually.

12. Website Content Accuracy

We strive to keep all information accurate and up to date, but we do not guarantee:

• Completeness
• Accuracy
• Availability
• Suitability for a specific purpose

Content is for general information only.

13. Termination

Equalise may suspend or terminate access to the Services if:

• A client breaches these Terms
• Payment is not received
• Delivery becomes unsafe or inappropriate
• Fraud or misuse is suspected

Termination does not remove obligations already incurred (e.g., fees owed).

14. Changes to These Terms

Equalise may update these Terms periodically.
The latest version will always be available on our website.
Continued use of the Services constitutes acceptance of updated Terms.

15. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be resolved by the courts of England and Wales.

16. Contact Information

For questions about these Terms, contact:

Equalise Ltd
45 Fitzroy St
London, W1T 6EB
Email: lh@equalise.life